Third-party email hosts that enforce Domain Keys Identified Mail (DKIM) can't be used as an email forwarding address. For example, you can forward an email message from one store email address to multiple staff email addresses. You can set up forwarding from one or more store email addresses to one or more existing email addresses by creating multiple entries. Email forwarding or hosting might be offered by your third-party domain provider, or you can transfer your domain to Shopify.Īll new email addresses that you create in your Shopify admin must be forwarded to an existing email address hosted by a third-party, for example, Gmail or Outlook. For example, if you own the domain name, then you can create the custom domain email address for your customers to contact and set the forwarding email address to your personal account When customers send an email message to the email message is forwarded to your existing personal account you use a third-party domain, then you can't set up email forwarding addresses from your Shopify admin. If you have a Shopify-managed domain, then you can set up an unlimited number of custom domain email addresses that forward to an email account hosted by a third-party. To access your domain settings for your online store, go to Settings > Domains.Įmail forwarding is a service that enables you to direct an email message that's sent to one email address to another email address. ĭomains has moved from the Online store page to the Settings page in your Shopify admin.
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January 2023
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